New customer landing
Registering new customer quite often require agent to enter basic customer data (e.g. name, address, phone number, e-mail, tax id) in multiple applications. It's very important to make it quickly and ensure data integrity across applications. Software robot enables better approach: data is entered manually only once, then RPA software automatically dispatches it to all relevant applications. No more retyping mistakes!
Finding full customer information
Customer data including all customer products/services is distributed across multiple systems. With a help from software robot, 360° customer view can be available and presented with single click.