Q&A

Q.: I’ve already analyzed a product similar to WizLink, but our IT rejected this product, giving reason: “this product uses binary code injection techniques”. Is WizLink also based on this technology?

A.: No, WizLink is not using binary code injection at all. Our technology is using only libraries and interfaces, officially published, documented and supported by Microsoft. There are no hacks and tricks in WizLink. The above mentioned binary code injection is not auditable. This is also major technique used by various type of malware. Such solution is hardly acceptable by security officers. We are not using this approach.

 

Q.: What kind of hardware would you recommend for WizLink server to run 1000 users in parallel? Is it possible to use WizLink for a few thousand users?

A.: There is no WizLink server – you don’t need any hardware:) WizLink is a desktop solution, thus there are no scalability limits. All the processing is done locally on the workstation. The only resource shared among users is a shared store, where WizLink binaries and scripts are kept. These files can be even stored locally, but we do not recommend it, because it will increase administrative effort.

 

Q.: Writing WizLink scripts require some knowledge. Can you describe pre-requisites and training path for WizLink programmers?

A.: Programming skills are not required to design a WizLink script. We have named this role “WizLink Business User”. The pre-requisites are: good knowledge of Client applications screens, understanding the business processes and computer literacy sufficient to use Excel. Creating WizLink script does not include typing commands. There is a flowchart-oriented graphical editor based on drag-and-drop approach complemented with point-and-click. The only thing which has to be typed are expressions, similar to that entered into Excel cells. From our experience two days of training is enough, if followed immediately by self-practicing.

 

Q.: There was a statement, that WizLink does not require installation. What does it mean?

A.: There is no installation process for a particular PC (no registry touch). You have just to copy WizLink files to a directory, and then launch the executable directly from this directory. We recommend to use one shared directory for all users.

 

Q.: Do I need MS Visual studio or another a programming environment to use WizLink? Is WizLink a kind of an add-on to Visual Studio?

A.: No. WizLink does not produce binary code. The only tool you need is WizLink itself.

 

Q.: As I understand, all the description how WizLink interacts with applications is distributed in script file(s). Is it an executable file?

A.: No. WizLink scenario is stored in a XML file. The file contents is readable and can be checked/audited. Optionally, this file can be encrypted for security purposes. The file is the same for all supported operating systems, from Windows XP up to Windows 10 – in both versions (32-bit/64-bit) and all supported browsers.

 

Q.: When it comes to web applications, which browsers and versions are supported?

  1. MS Internet Explorer, Mozilla Firefox, Google Chrome. This allows to connect web applications and fat client applications. Our software maintenance process provides compatibility with a few recent versions.

 

Q.: There are some requirements regarding RAM for each workstation, but I didn’t found anything about CPU and HDD. In our call center, we have some obsolete hardware with single core CPU (1,5 GHz or more) and small hard disks. Can we run WizLink on it?

A.: In our lab WizLink was tested on old PC, manufactured in previous century (HP Kayak XU, 550MHz/512 MB RAM). It runs WizLink Runtime without degrading applications performance, although WizLink Designer needs more powerful hardware (dual core 2GHz is enough). WizLink doesn’t need to use local disk – we recommend to use shared directory on a server. Anyway, the disk usage for WizLink directory is some 50MB, including enough space for scenario files.

 

Q.: Can you explain WizLink licensing model: buying 500 Runtime licenses, can we install software on 1500 workstations, but we will be limited to run WizLink on no more than 500 PC in the same time?

  1. Yes, this is the exact way, how it works. Actually, there is no need to install WizLink on a particular PC at all. You can launch it directly from a shared resource.